Product Support

Field Service Request form

To book a field service technician to attend your venue, please fill the form below

Click here to go to the Field Service Request form

Technical Assistance Request & Authority Form

If you require technical assistance, please fill out the form below.

Click here to go to the Technical Assistance Request & Authority Form

SUZOHAPP Service Workshop

Have an item that needs repairing? Please contact us at info@suzohapp.com.au or 03 9757 5000

For a list of items we can repair please see our Workshop Service brochure here.

 

Rev 1 Bank End – USB Only (obsolete version):

  • End of Bank USB only Rev. 1.0 scheduling software to manage display content – Download
  • End of Bank USB only Rev. 1.0 LCD display file format and procedure manual – Download 

Display Pro Signage Rev 2.0 (current model):

Network Version:

  • Display Pro End of Bank Rev 2.0 Network version – SignApps Express Software – Download 
  • Display Pro End of Bank Rev 2.0 Network version – SignApps Express User Manual – Download
  • Display Pro End of Bank Rev 2.0 Network version – Display Pro Firmware Setup Manual – Download

USB Media Player Version

  • Display Pro End of Bank Rev 2.0 USB only operation manual – Download

Vision Pro 49-1902-(NB)-DA – 19” Vision Pro LCD with IR touch screen

  • Vision Pro 49-1902-(NB)-DA touch screen firmware – Download
  • Vision Pro 49-1902-(NB)-DA WMS and POG touch setting – Download

Can’t find what your looking for? Call us on 03 9757 5000 or email info@suzohapp.com.au