Field Service Request form

To book a field service technician to attend your venue, please fill the form below

Click here to go to the Field Service Request form

Technical Assistance Request & Authority Form

If you require technical assistance, please fill out the form below.

Click here to go to the Technical Assistance Request & Authority Form

SUZOHAPP Service Workshop

Have an item that needs repairing? Please contact us at info@suzohapp.com.au or 03 9757 5000

For a list of items we can repair please see our Workshop Service brochure here.

• Bill-to-Bill, MFL Bill Validators and C2 Coin Validator Support Website
• Coinco Support Videos
• Currenza C2 Manual
• Currenza C2 Operating Manual
• Vantage Connect Quick Guide
• Vantage Operational Guide
• RM5 Evolution Manual

• Dual Coin PRO Operating Manual
• Easy PRO Op Manual
• Twin Jolly PRO Manual 
• Jolly PRO

• SC-303 & SC-313 FAQs
• SC-8220/8220F Currency Counter User’s Guide
• Quick guide SC-8220 & SC-8220F

• Fan Specification Chart

• Excell Hopper
• Evolution Hopper
• Flow Hopper

SDS-35 User Manual

Rev 1 Bank End – USB Only (obsolete version):

• End of Bank USB only Rev. 1.0 scheduling software to manage display content – Download
• End of Bank USB only Rev. 1.0 LCD display file format and procedure manual – Download 

Display Pro Signage Rev 2.0 (current model):

Network Version:

• Display Pro End of Bank Rev 2.0 Network version – SignApps Express Software – Download 
• Display Pro End of Bank Rev 2.0 Network version – SignApps Express User Manual – Download
• Display Pro End of Bank Rev 2.0 Network version – Display Pro Firmware Setup Manual – Download

USB Media Player Version

• Display Pro End of Bank Rev 2.0 USB only operation manual – Download

Vision Pro 49-1902-(NB)-DA – 19” Vision Pro LCD with IR touch screen

• Vision Pro 49-1902-(NB)-DA touch screen firmware – Download
• Vision Pro 49-1902-(NB)-DA WMS and POG touch setting – Download

Can’t find what your looking for? Call us on 03 9757 5000 or email info@suzohapp.com.au