RMA Request Form

Please fill in the information below and submit the form if you would like to return goods purchased from SuzoHapp Australia. Note that goods returned that are not damaged or fit for purpose may incur a restocking fee.

CUSTOMER DETAILS

Company Name: *

Street Address: *

Country

City

State

Zip code

Name: *

Phone: *

Email: *

Item Code: *

As Shown on the invoice

Qty: *

Qty to be returned

SuzoHapp Invoice #: *

SuzoHapp Invoice number the goods were shipped on

Invoice Date: *

BRIEF DESCRIPTION / REASON WHY THE GOODS ARE TO BE RETURNED

Please note that we cannot accept return of goods unless they are damaged or not fit for purpose. If you have changed your mind then a restocking fee may apply.

Please provide a brief description of why you would like to return the goods *

INSTRUCTIONS

Once your RMA request has been received, it will be evaluated. If approved, you will receive an RMA approval via email with the relevant details to send the product back to SuzoHapp APA. Please ensure that you attach the RMA Number to the box for processing purposes. Note that goods received without a valid RMA number will not be accepted and no credit will be issued.